How BEREG GROUP INDIA LLP uses and protects personal data when you contact us or arrange services in India.
1. The Company and scope of this policy
BEREG GROUP INDIA LLP is responsible for processing personal data. Address: 118/9, SD Chamber, Bhikaji Cama Place, Safdarjung Enclave, New Delhi 110066, Delhi, India.
This policy covers the website, enquiries through the form, correspondence and data needed for agreed services such as travel, relocation, visa and document support, translation, business consulting, property, education and medical travel.
It covers processing by the Company or providers acting on its instructions. Banks, clinics, public authorities, education providers and other independent organisations handle the data they receive under their own rules and applicable law. Their own privacy notices apply.
2. Information we receive
The enquiry form collects your name, email, phone number with country code, selected service area and message. When submitted, the server records consent confirmation, the version of the notice and the time the enquiry was received.
Correspondence and service delivery may involve contact details, message content, agreed terms, necessary documents, representative details, payment information and records of the work. We request additional information only in connection with a particular assignment.
Visiting the website involves an IP address and technical information needed to connect and serve the page. Depending on the hosting configuration, logs may record the request time, page address, browser and device details, and errors. Log contents and retention are determined when hosting is configured.
To protect the enquiry form from spam and repeat submissions, the server stores HMAC-based technical identifiers, counters and processing statuses. This store does not retain the message, name, phone number, email address or IP address in plain text. Entries remain valid for no more than 10 minutes and are removed during subsequent checks; the application does not create backups of this technical store.
Where possible, we receive information directly from you. A representative, family member or business partner who contacts us must be authorised to share data and act on your behalf.
3. Documents and sensitive information
Some services may require passport or visa details, FRRO documents, a residential address, company information, tax or bank records, or health information such as medical reports. The required items, purposes, recipients and transmission method are agreed separately before we receive the documents.
Health and financial information requires particular care. Where separate consent is needed to process or share it, we request that consent before taking the relevant steps. The general enquiry checkbox does not authorise all subsequent use of medical or bank documents.
Describe your request in the general form. Do not include passwords, one-time codes, PINs, CVVs, full payment card details or other credentials. Do not send identity document copies, medical reports or unrelated information about other people through the form.
4. How we use data
We use information to respond, clarify requests, prepare proposals, agree terms and contact you. If you order a service, we use it to organise delivery, prepare and submit documents within the agreed scope, work with providers and update you.
Some information is needed for payments, evidence of work, legal obligations, complaints and protection of rights. Technical information supports website operation, error detection and abuse prevention.
Sending an enquiry does not subscribe you to advertising. If promotional mail is introduced, it will have a separate voluntary choice and opt-out. We do not sell personal data or use it for automated decisions with legal consequences for the Client.
5. Consent and other grounds for processing
Consent in the website form covers the information entered and processing the enquiry, including delivery to the Company and responding. It does not cover advertising, publishing reviews or photos, or unrestricted disclosure of documents.
For other activities, we assess the applicable legal basis separately. This may be specific consent, permitted processing to agree and deliver the assignment, or compliance with mandatory law. A contract does not remove a requirement to obtain consent where the law requires it.
You may decline to provide information or withdraw consent later. The form cannot be submitted without its required fields. If a procedure needs particular documents, we may be unable to provide that part of the service without them. We will explain which steps depend on the information.
6. Country detection and cookies
To make phone entry easier, the website may estimate your country from your IP address and suggest a calling code. If available, the feature runs on the website server using a local database. It does not send the address to an external geolocation service or keep it as part of the lookup. It does not determine GPS coordinates, an exact address or citizenship. You can correct the suggested code.
The current site does not use its own analytics tools, advertising pixels or non-essential cookies. If introduced, their purposes, providers and retention periods will be explained in the Cookie Policy, with a choice offered before they are enabled.
The Cookie Policy supplements this notice. Viewing the website or sending an enquiry alone does not grant consent for optional tracking.
7. Who can access the data
Access within the Company is limited to those who need it to handle your enquiry and deliver the work. Hosting, email and other essential system providers may process data within their respective roles.
Brevo is provided for delivering website enquiries. Once connected, it receives the form fields, consent information and enquiry timestamp and delivers the message to the Company’s Gmail (Google) mailbox. Gmail is used for correspondence and storage of email messages. Using a delivery service does not add the client to a marketing list.
Depending on the service, recipients may include interpreters, lawyers, accountants, clinics, banks, education institutions, travel and accommodation providers, parties to an agreed transaction and competent authorities. We disclose what they need for their role after agreeing the recipients and scope, or on another lawful basis.
Disclosure in response to a binding lawful request is limited to the scope of that request. The Company is responsible for its own processing, and independent recipients are responsible for theirs under the obligations that apply to them.
8. Messaging and external services
If you use WhatsApp or Telegram, the chosen service may process phone numbers, profile names, messages and technical information under its own terms. The Company uses the correspondence for your request. Google Maps opens as a separate service with its own policy.
Fonts and photographs load from this website’s server. Links to WhatsApp, Telegram and maps open third-party services, which process data under their own policies. Enquiry form contents are shared with the email service only to deliver your enquiry to the Company.
The Telegram community is a shared space. Do not publish passports, health or bank documents, or confidential information there. Contact the Company privately for personal enquiries.
9. Processing outside your country
The Company operates in India. If you contact us from abroad, data may be received in India. Email, communication and technical providers may also process it in other countries, depending on their infrastructure.
Before a transfer, the Company must assess restrictions, legal grounds and safeguards, including provider terms. If consent or additional safeguards are required, they must be arranged before transfer. You can ask about recipients, countries and terms relevant to your enquiry. Your location alone does not determine every applicable law.
10. Retention and security
Client documents are retained until the service is completed. Enquiries and correspondence are retained to respond and carry out necessary follow-up; contractual, accounting and claims records are retained for required record-keeping and related claims. Information is not kept indefinitely simply because it was once received.
When the purpose ends and there is no other valid reason to retain the data, it is deleted or anonymised. A legal duty to keep certain records does not allow their use for new purposes. Backups are deleted on their applicable cycle and are subject to use restrictions.
You can ask the person responsible for personal data enquiries about the retention periods or criteria for email, technical logs and backups relating to your enquiry.
We limit access, check recipients before sending documents, and select transmission and storage methods based on risk. The specific controls are checked when systems are set up. This policy does not certify or guarantee absolute security. If an incident occurs, the Company must limit its impact and comply with applicable notification requirements.
11. Your requests and withdrawal of consent
You can ask about processing, review or correct the information provided, ask for deletion, withdraw consent or complain. Further rights, such as restricting or objecting to processing or receiving a copy, apply where provided by applicable law.
Email bereggroupindia@gmail.com with the subject Personal Data. State the contact details you used before, what your request concerns and what action you want. Proportionate information may be requested to verify your identity or authority. A passport copy should not be requested automatically for every enquiry.
After consent is withdrawn, further processing based on it stops unless there is another lawful basis. Withdrawal does not affect the lawfulness of earlier processing. If it affects the service, we will explain the consequences and which records must be kept.
We consider requests without undue delay and within applicable deadlines. Complaints about processing are considered within one month of receipt unless the law requires a shorter period. If we cannot fulfil a request in full, we explain why. Any applicable right to contact a competent authority remains available.
12. Children’s data
The general enquiry form is for adults. A parent or legal representative should contact us about a child’s travel, education or medical support.
Before receiving a child’s information, we identify what is needed, the representative’s authority and any required consent. If data arrives without a valid basis, we must restrict its use and take steps to delete it except where retention is mandatory.
13. Changes to this policy
The revision date appears at the top. We update this policy when processing, connected services or applicable requirements change.
For materially new purposes, the Company provides the required notice and obtains separate consent when necessary. A revised policy alone does not extend consent previously given.
14. Contact the Company
For privacy questions and data requests, email bereggroupindia@gmail.com. WhatsApp and Telegram are listed on our Contact page. Postal address: BEREG GROUP INDIA LLP, 118/9, SD Chamber, Bhikaji Cama Place, Safdarjung Enclave, New Delhi 110066, Delhi, India.
The person responsible for personal data enquiries is Susanna Yadav, the Company’s CEO. Send requests to bereggroupindia@gmail.com with Personal Data as the subject. Do not include passwords or unnecessary sensitive documents.
